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About us
Dear Family,
Established in 1992, our London based Au Pair Agency has rapidly became the leading Childcare agency in Britain with more than 6500 families happily matched with our Nannies, Au Pairs and Mother’s Help.
Our success comes from a professional and dedicated team committed to finding and selecting the most suitable Au Pairs, Mother's Help and
Nannies for you and your family. Every member of our staff has many years of experience
in arranging and matching placements in the UK and abroad. Since many of our
staff have themselves worked as Nannies or Au Pairs, they have an excellent understanding of the needs of both the family and the Child carer. We look forward to taking care of your family!
Valentina Doncevic
Director
WHY CHOOSE Au Pair Network International?
You owe it to your family to work with the Au Pair agency that will provide you
with the best quality service and most rigorously selected child carer. This will
bring the
peace of mind that comes with our exclusive customer care guarantee.
Prompt and Efficient Placement Service
At our Childcare agency, we know that you have a choice. The mission of
our highly trained staff is to provide you with the most suitable childcarer
for you and your family with the minimum fuss and bother.
Carefully Screened and Personally Interviewed Nannies, Au Pairs and Mother's
Help.
We are committed to providing you with a quality service. All our applicants
are thoroughly screened and we carefully check all references before the
childcarers are accepted by us. We make inquiries into important issues such as
the applicant's physical and mental state of health and criminal records. In
addition, a senior member of staff personally interviews all childcarers. This
attention to detail ensures that you can place your confidence in the Au Pair,
Mother's Help or Nanny that you invite into your home to look after your
children.
Fully Documented Files about your Selected Nanny, Au Pair or Mother's Help
When you have selected an Au Pair, Mother's Help or Nanny, you will receive a
complete file, which includes the following:
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Applicant's Personal Application form.
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Carefully screened Childcare References.
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Medical Reference.
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Criminal Record Check.
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Personality Profile Report.
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Interviewers Report.
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Photographs.
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Additionally for Nannies, you will
receive a Curriculum Vitae and details of the Nanny's qualifications and experience.
Year Round Availability
We are affiliated to Childcare Agencies around the world that provide us with Au
Pairs, Mother's Help and Nannies throughout the year. We also recruit and
screen applicants in the U.K., who are available for personal interviews.
Professional and Friendly Help
Our personnel have experience in being either a Nanny or an Au Pair and
are therefore sympathetic both to your needs and to the expectations of your
childcarer. This understanding enables us to ensure that both you and your
childcarer are able to communicate freely and easily with us at any time.
Dedicated Customer Service
We realise that problems will occasionally arise. Our dedicated Customer Care
personnel, make it easy for you or your childcarer to contact us with your concerns
and our professional staff are able to rapidly resolve problems in a fair and
considerate manner.
Our Service to Your Child Carer
All our childcarers are invited to attend an orientation session and receive a
handbook plus a list of other Nannies and Au Pairs in their area. Mindful of
the need for your childcarer not to feel isolated, we provide details of a website where they can contact other Au Pairs and Nannies in the area.
All Nannies, Mother's Help and Au Pairs receive a regular newsletter,
detailing monthly social activities in the UK. We
also offer a counselling service which they can use at any time.
Mutual Appraisal Scheme
We offer a Mutual Appraisal Scheme to help identify and resolve problems or
concerns that you or your childcarer may have during the preliminary stages of
the stay. In our experience, the appraisal scheme is very successful in
ensuring that the relationship between the childcarer and your family remains
compatible. Please see our Terms and Conditions of Business for further details.
Choice of Nannies, Au Pairs or Mother's
Help
Our child carers come from all over the world and we can therefore offer you
a wide selection of nationalities. Our Au Pairs usually come from Europe and
our Nannies are from all over the world. They are all well-educated, mature
and have proven childcare experience. All of them would have been chosen for their love
of children and their childcare experience.
Nannies
We mainly specialise in sourcing Nannies from Continental Europe, as well as the UK and South Africa, providing your family with excellent childcare and the opportunity for your children to be exposed to a foreign language.
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WELCOME!
