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The Au Pair people who care for your family
Terms and conditions
Application Procedure and Payments
1. All families must complete the Au Pair Network International booking form
and schedule.
2. Au Pair Network International agrees to make contact with Host family
within 24h of receiving booking or interview request.
3. The host family agrees to advise Au Pair Network International immediately
after the telephone interview as to their decision on the Au Pair/Mother's
Help.
4. In the event that the applicant is not acceptable to the family or the
family to the applicant, host family can browse our database of available Au
Pairs / Mothers Help and request future interviews.
5. Au Pair Network International will within 48 hours advise the Host family of
the applicant's agreement to accept the Host family offer.
6. At this stage, when both Host family and the applicant have agreed to the
placement, the payment to Au Pair Network International becomes payable and an
invoice will be raised accordingly.
7. The total balance of the fees due is payable 21
days prior to the arrival of the Au Pair/Mother's Help. In cases where the
arrival of the Au Pair/Mother's Help is in less than 21 days, the entire sum is
payable immediately. Renewal, extension and pro rata fees are payable 21 days
prior to the expiring of the contract.
8. The Host family agrees to complete and sign the Host family and Au
Pair/Mother's Help house rules within the 48 hours of the Au
Pairs/Mother's Help arrival.
9. Childcare Guarantee
Should your Au Pair/Mother's Help wish to leave prematurely due to homesickness
or other personal reasons, APNI will guarantee to provide you with replacement
within the chosen guarantee period. This guarantee is void if the host family has not
adhered to the payment terms or if the reason for the Au Pair's/Mother's Help
departure is gross misconduct of the family. Host families are requested to
ensure that they make use of the APNI appraisal scheme since failure to use it
may also render the guarantee void. APNI undertakes to replace unsuitable Au
Pair/Mother's Help/Nanny or one that has departed prematurely, however it can't
offer a refund of replacement fee. Chosen guarantee period will be clearly
stated on the invoice.
10. 12 Months Contract (Childcare Guarantee; Au Pairs only)
Au Pair Network International's contract provides you with Au Pairs for a 12
months consecutive period providing that the invoice is paid in due time.
Should you require replacement, one will be provided without further charge
within the contract period. It should be noted that if you wish to extend the stay
of your Au Pair who you started the contract with, an extension fee will be
applicable. However, should you wish to extend the stay of your replacement Au
Pair beyond 12 months, contract it should be noted that such extension will be
payable on a pro rata basis. Should you wish to renew your contract you can do
so by informing us.
In the unlikely event that APNI cannot provide a replacement, APNI will refund the remaining period of the contract on pro rata basis. APNI shall not be liable for any additional costs incurred.
11. Appraisal Scheme
Au Pair Network International requests families to use the appraisal scheme at
the end of the first week, first month, and first quarter. This helps to
identify any matters or concerns that the Au Pair/Mother's Help or family might
need to discuss, and consequently reduces the risk of falling out.
12. Methods of Payment
Payment may be made by cheque payable to
"Au Pair Network International" or by bank transfer.
13. Payment to the Au Pairs and Mother's Help.
Au Pairs and Mother's Helps must be paid weekly in arrears in accordance with
the amounts agreed on the application form. They must be given their own
bedroom and receive full board. All Au Pairs staying a minimum of 10 months
must receive:
* A minimum of £100 program completion fare reimbursement payable by the host
family at the end of the stay of the Au Pair.
* A minimum of £60 contribution towards language classes and local travel
payable by the host family in 3 equal instalments throughout the Au Pair's stay.
14. Holidays
Au Pairs and Mother's Helps must also receive one week off with pay for every
six months worked. Where the Au Pair/Mother's Help is asked to accompany the
family on the family holiday this does not constitute part of the Au Pair's
holiday entitlement.
15. Termination of the Au Pair/Mother's Help
In the event of a Host family or the Au Pair/Mother's Help wishing to terminate
their agreement, either party must give each other at least 14 days' notice,
and inform Au Pair Network International of their decision. In the event of
gross misconduct by the family, the Au Pair/Mother's Help shall be entitled to
terminate the engagement with immediate effect.
In the event of gross misconduct by the family the Au Pair/ Mother's Help shall
be entitled to terminate the engagement immediately and Au Pair Network
International shall have no further obligation to the family whatsoever. In
both cases APNI must be informed immediately.
16. Extension of the Au Pair's Stay
Should your Au Pair/Mother's Help agree to stay with your family beyond the 12
months contract, Au Pair Network International shall be advised immediately and
the host family shall pay an additional supplementary fee of £300 plus vat. This does not include a replacement guarantee.
17. Treatment of the Au Pair/Mother's Help
By agreeing to take an Au Pair/ Mother's Help the Host family agrees to treat
her/him as a member of the family and to respect the working hours and payment
terms and work responsibility as described in the application form and weekly
timetable.
18. Renewal of the contract
Should the Host Family wish to renew their 12 month contract they may do so upon
giving APNI 21 days' notice of their intention to do so prior to the expiry of
the contract.
Renewal fees are not subject to price increases.
APNI Fees
Au Pairs
Summer Au Pair or up to 3 months placement £210 +vat.
Bronze Cover: Au Pair Placement £550+vat. First 30 days replacement guarantee applies; if you are not happy with your Au Pair or if Au Pair leaves, you can ask for free replacement within the first 30 days .
Silver Cover: Au Pair Placement £650+vat. First 90 days replacement guarantee applies; if you are not happy with your Au Pair or if Au Pair leaves you can ask for free replacement within the first 90 days
Gold Cover: Au Pair Placement £950+vat. Replacement guarantee applies for the duration of Au Pair's stay; if you are not happy with your Au Pair or the Au Pair leaves, free replacement will be provided for the remaining period of your 12 months contract.
Mother's Help
Mother's Help placement is charged at 10% of the Mother's Help's net annual salary. First 30 days replacement guarantee applies: if you are not happy with your Mother's Help or if Mother's Help leaves, you can ask for free replacement within the first 30 days.
Nanny
Nanny placement fee is 15% of the Nanny's net annual salary. First 30 days replacement guarantee applies: if you are not happy with your Nanny or if Nanny leaves, you can ask for free replacement within the first 30 days.
Terms of Payment
The total balance of the fees due is payable 21 days prior to the arrival of the Au Pair/Mother’s Help/Nanny. In cases where the arrival of the Au Pair/Mother's Help/Nanny is in less than 21 days, the entire sum is payable immediately. Renewal, extension and pro rata fees are payable 21 days prior to the expiring of the contract. Invoices are payable by cheque or by bank transfer.
The 10 months completion scheme
APNI is raising the profile of the Au Pair experience by asking families to
provide all Au Pairs staying a minimum of 10 months with the following:
A Programme Completion Fare Reimbursement Minimum £100
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To help all Au Pairs meet the cost of their travel expenses.
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To encourage all Au Pairs to stay longer and complete the full length of their
stay.
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To provide greater stability and continuity for you children.
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Payable by the host family at the end of the Au Pair's agreed stay.
A Contribution Towards Language Classes/Local Fares
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A £60 (minimum) to assist your Au Pair with the cost of either her English
classes or local fares.
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Payable by the host family in 3 equal instalments of minimum £20 each
throughout the Au Pair's stay.
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WHY
CHOOSE Au Pair Network International?